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FAQ HEADING_TITLE

  1. Is shopping online with Bowsa Wowsa safe?
  2. Do you offer wholesale?
  3. What is your method of payment?
  4. What is your cancellation policy?
  5. What is your exchange/return policy?
  6. What is your method of shipment?
  7. What is your delivery time?
  8. Copyrights and trademarks.

  1. Is shopping online with Bowsa Wowsa safe?
    Yes, very safe. We use SSL services to secure our web site. All customer transactions are secured by SSL encryption.

  2. Do you offer wholesale?
    We are retailers and do not offer wholesale at this point. Please check back as we are developing our own line of products. Feel free to email: customerservice@bowsawowsa.com for more information.

  3. What is your method of payment?
    We accept Visa, Master and American Express credit cards. We also offer Paypal as a payment option.

  4. What is your cancellation policy?
    We process your order quickly. Therefore, for cancellation of a placed order, please email customerservice@bowsawowsa within 12 hrs to ensure that your item(s) have not been shipped. We will charge the amount back to your credit card or issue you a check.

  5. What is your exchange/return policy?
    Exchanges or returns must be made within 14 days from receipt of your order. You are responsible for all return shipping costs. Once we have received the merchandise we will promptly charge back your credit card or issue you a check. If the merchandise is being returned for an exchange, please e-mail us prior to shipping and let us know what you would like to exchange the merchandise for. All returned merchandise must be in its original condition and with its original product packaging. Sale items are not returnable.

  6. What is your method of shipment?
    For local shipment, we usually use UPS ground. We also ship via FedEx and United States Postal Service whenever applicable to minimize shipping costs.

  7. What is your delivery time?
    We typically ship within 3 business days upon receiving your order. Your shipment will arrive between 3 to 14 days depending on your location. We will inform you immediately if any products that you order are out of stock.

  8. Copyrights and trademarks.
    The Bowsa Wowsa logo is a trademark and cannot be reproduced without written permission. All graphic elements, copy, images and logos are property of Bowsa Wowsa and cannot be reproduced without written permission.


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